Deceptive Trade Practices. Mr. Baker represented an individual and his family in connection with a deceptive trade practice claim against a national tour operator. The client had purchased a trip for he and his family to Mexico through the tour operator, with accommodations to be provided at a five star hotel. Upon arrival, the client was advised that the designated hotel had no rooms available, and that the client would be moved to a different, but comparable, hotel. After the transfer, the client found that the second hotel was sub-standard, maintained third world living conditions, and was located on a nude beach. This case was resolved through an agreed settlement. Settlement amount: Confidential.
